We’d love to hear from you

Whether you have a question about your order, need help with towel care, or simply want to share feedback - our customer care team is here to help.

Fill out the form below or email us at hello@alusahome.com. We strive to respond in 24 hours or less, seven days a week. Every message is read by a real person on our US-based team.

Need answers quicker? Visit our FAQ page for quick answers to our most common questions.